Open Doors Staff

General Manager ODYS


Pam is a trained Executive Coach with over ten years experience in managing small to medium teams. She comes with a diverse background working in the fashion industry, finance, personal development and coaching fields.

She brings with her a wealth of experience within people and operational management. Pam is passionate about changing the community, bettering the lives of young people.

Pam, Managers the team at Open Doors Youth Service.

Contact (07) 3257 7660 or


Paula Nixon is our finance and admin superhero Paula looks after all things finance related. Paula has many years experience working with Not for profit organisations and on Not for profit boards.

Youth and Family Support Workers






Shaye Austin- Part Time Youth and Family Support Worker

Shaye, a Registered Nurse and proud member of the LGBTIQ community, is passionate and committed to supporting young people experiencing significant life changes and challenges.  Shaye has a particular interest in Adolescent mental health, gender health and sexual health specifically.  With a long history as a volunteer for various organistions delivering engaging programs and initiatives to support young people, Shaye has recently joined the Open Doors team as a  part-time Youth and Family Support Worker and facilitator of the Jellybeans group.  When asked how she is enjoying her role at Open Doors, Shaye is quick to answer that she feels privileged to work with young members of the LGBTIQ community and hopes to serve as a resource to help with any issues they encounter, while creating a safe space where the young people are free to express themselves and be their true self.  In her spare time, you will find Shaye outdoors, most likely at the beach, doing a hike, taking photographs, learning to surf or exploring the world

Contact (07) 3256 7660 or




Chris Pickard – Part Time Youth and Family Support Worker

About Chris: I chose to work with Open Doors as I had witnessed first-hand the empowering work the organisation does during my time as a volunteer.  From the first time I walked through the doors for my volunteer interview, I was overwhelmed with how welcoming and accepting the space is.  Growing up in rural north Queensland without access to such a service really reinforced how valuable it was to have in the community.  I identified and could acknowledge how much a space like Open Doors would have helped me during my adolescence and really wanted to be a part of something that could have such a positive impact on young people’s lives.

My lived experience as a member of the LGBTI community allows me to provide insight into many of the issues the young people that enter our space are experiencing or feeling.  I am currently studying psychology with the end goal to be working with young LGBTI people in order to assist them along their journey.  My professional history is in HR and Training.

Contact (07) 3256 7660 or