FREQUENTLY ASKED QUESTIONS

SUPPORT

ODYS provides support to LGBTIQ+SB young people aged 12 to 24 years who live in the Greater Brisbane region. If you are unable to attend our service in Fortitude Valley you can access our online social group

There is no cost to access any services from ODYS.

To access support, including groups, please complete our easy online referral form and our incredible intake worker Ezarco will be in touch to get you started.

No, you do not need your parents permission or consent to access ODYS no matter how old you are. We will not share any information about you to your parents without your explicit consent.

ODYS supports young people through counselling, one-on-one support and social groups.

We can offer support across the following areas:

  • Homelessness and/or unstable accommodation (we can not provide crisis accommodation)
  • Mental health support
  • Exploring gender and sexuality
  • Navigating relationships
  • Accessing LGBTIQ+ inclusive healthcare
  • Having problems at school
  • Having challenges at home
  • Help navigating your way through services, such as Centrelink, Housing and/or NDIS
  • Accessing gender affirming health care
  • Support around your drug and alcohol use
  • Sexual health information or accessing safe and inclusive sexual health check up
  • Finding LGBTIQ+ information, resources, and services
  • Domestic, family and/or sexual violence 

Please know this list is not inclusive and we are here to help with any challenge you may be facing. To access one on one support please complete an easy online referral form and our incredible intake worker Ezarco will be in touch to get you started.


REFERRAL & INTAKE

Yes, you need to complete a referral and attend an intake appointment before you can attend our groups except for Drop In held every Monday from 3.00pm – 5.00pm and our online group.

Referrals are prioritised on need but we aim to get back to everyone within a week. There are times when we can get super busy and the wait time is little a longer. If you aren’t sure if your referral has been received, please contact us.

Intake allows us to get to know you a little better to ensure you are getting the best support from us tailored to your specific needs.


ACCESSING SERVICES

After intake you will be allocated with a support worker. That support worker will contact you directly to arrange appointments. If you have lost the contact information for your support worker please call the office P: (07) 3257 7660.

We do not do at home appointments however we are able to meet you in community close to your home like a cafe, park or library. If your school gives us permission we are also able to meet you at school.

ODYS offers intake, one-on-one support, and counselling in-person, online or on the phone depending on what works best for you. We also offer an online group that you can register for here.

ACKNOWLEDGEMENT OF COUNTRY

Open Doors Youth Service Inc. acknowledges Aboriginal and Torres Strait Islander peoples as the First people and Traditional Custodians of the lands and waters where we meet, live, learn and work. We acknowledge and celebrate the rich and thriving diversity of Aboriginal and Torres Strait Islander cultures, the oldest continuing living cultures in the world.

FIND US ON SOCIALS

Phone: (07) 3257 7660
Email: opendoors@opendoors.net.au