Open Doors Youth ServiceOpen Doors Youth ServiceSENIOR SUPPORT WORKER/COUNSELLOR LOGAN
Role: Full-time
Location: Logan
Salary: SCHADS Award Level 5.1 + Super + Salary Packaging
WHO WE ARE:
Open Doors Youth Service (ODYS) supports LGBTIQ+ Sistergirl and Brotherboy young people aged 12 to 24 and is the only service of its kind in Queensland. ODYS is dedicated to:
Empowering young people to live with pride as valued, celebrated, and authentic members of community
Engaging a workforce with lived experience and professional expertise
Providing safe spaces for young people to connect with peers and community to foster a sense of belonging
Advocating for the rights and needs of our young people to improve their access to resources and supports
Improving the mental health outcomes of our young people by building the protective factors of community, access and pride
Our mission is that all LGBTIQ+SB young people have access to appropriate and safe supports, that builds their resilience, strengthens their identity, and provides them with community. Our framework is built on the pillars of safety, connection, and pride.
Our vision is a world where all young people can live authentically and unapologetically, free from the fear of violence, discrimination, and isolation.
THE OPPORTUNITY
We’re expanding our presence in Logan and seeking a Senior Support Worker and/or Counsellor to lead and deliver high-quality, trauma-informed, and culturally safe services—while holding a 50% caseload as a support worker or counsellor.
This is a hands-on leadership role responsible for day-to-day service delivery, team coordination, clinical guidance, and community capacity-building across Logan and surrounding areas.
You’ll shape and lead a small, passionate team while working directly with young people, ensuring they feel seen, heard, and supported.
ABOUT THE ROLE:
Lead daily service operations at our Logan Hub, ensuring alignment with ODYS policies and clinical governance best practice.
Hold a part-time caseload, providing case management and direct support to LGBTIQ+SB young people.
Support your team with supervision, decision-making, and coaching that promotes high performance and a strong sense of belonging.
Coordinate psychosocial group programs, parent/carer supports, and outreach events.
Drive partnerships with schools, community organisations, and health services to create referral pathways and shared impact.
Lead community engagement, including days of significance and Pride events in Logan.
WHAT WE’RE LOOKING FOR
You’re the right fit if you:
Are deeply passionate about supporting LGBTIQ+ Sistergirl and Brotherboy young people and creating safer communities.
Bring both lived experience as a member of the LGBTIQ+SB community and professional expertise in health, social work, youth work, or human services (minimum bachelor’s degree required).
Have experience in clinical decision-making, trauma-informed practice, and team coordination.
Love building partnerships and facilitating training or workshops with schools and community.
Thrive in dynamic, grassroots environments where no two days look the same.
Hold a current driver’s licence, Blue Card & National Police Check (or can obtain one), and COVID-19 vaccination.
WHY JOIN US?
You’ll be part of a bold and compassionate team driven by justice, pride, and community. ODYS is a place where you can show up authentically, lead with purpose, and make a real difference in the lives of our young people.
TO APPLY:
Please submit your resume and a cover letter outlining:
Why you want to work at ODYS
Your personal connection to our mission and vision
The experience you bring to this role
We welcome and encourage applications from First Nations people, trans and gender diverse people, and people from migrant and refugee backgrounds.
Applications are assessed as they are received – don’t wait!
FUNDRAISING & MARKETING COORDINATOR
Based across our Fortitude Valley and Logan hubs
Full time
$75,000 – $85,000 per year + salary packaging
WHO WE ARE
Open Doors Youth Service (ODYS) supports LGBTIQ+ Sistergirl and Brotherboy young people aged 12 to 24 and is the only service of its kind in Queensland. ODYS is dedicated to:
Empowering young people to live with pride as valued, celebrated, and authentic members of community
Engaging a workforce with lived experience and professional expertise
Providing safe spaces to connect with peers and community to foster a sense of belonging
Advocating for the rights and needs of our young people to improve their access to resources and supports
Improving mental health outcomes and lowering suicidality for LGBTIQ+SB young people
Our mission is that all LGBTIQ+SB young people have access to appropriate and safe supports that builds resilience, strengthens identity, and provides them with community. Our framework is built on the pillars of safety, connection, and pride.
Our vision is a world where all young people can live authentically and unapologetically, free from the fear of violence, discrimination, and isolation.
WHO WE ARE LOOKING FOR
We’re looking for a passionate, creative, and strategic communicator to join our team as our Fundraising and Marketing Coordinator. This newly created role offers a unique opportunity to shape the future of ODYS’ fundraising and public presence—especially as we prepare to celebrate 25 years of working alongside LGBTIQ+SB young people in Queensland.
We’d love to hear from you if you:
Are a member of the LGBTIQ+SB community
Thrive in grassroots environments where no two days are the same
Have strong experience in fundraising, marketing or communications, especially in community or nonprofit sectors
Are energised by community events, partnerships, and amplifying the voices of marginalised young people
Have a values-driven, relational approach to communications and donor engagement
Are ready to lead our birthday celebrations and bring our story to life in creative and meaningful ways
ABOUT THE ROLE
As the Fundraising and Marketing Coordinator, you will:
Lead the planning and delivery of our 25th Birthday celebrations, including community-facing events and fundraising initiatives
Develop and implement a major and individual donor engagement strategy to build a sustainable donor base
Oversee and grow our digital presence, including managing social media platforms and content strategy
Develop and implement a community fundraising strategy, supporting schools, workplaces and community to fundraise in support of queer and gender diverse young people
Collaborate with staff and young people to authentically tell our story
Work closely with the CEO to identify new fundraising opportunities and partnerships
KEY REQUIREMENTS
We’re looking for someone who has:
Proven experience in fundraising, marketing, communications or related fields (not-for-profit experience highly regarded)
Excellent written and verbal communication skills
Strong project management and organisational skills
A creative eye and digital fluency across social platforms (Canva, Meta, Mailchimp etc.)
A commitment to ODYS’ mission, and lived experience of being LGBTIQ+
A current QLD Blue Card (or ability to obtain one)
A current driver’s license
COVID-19 vaccination certificate
TO APPLY
Please submit your resume and a cover letter outlining:
Why you want to work at Open Doors
Your personal connection to our mission and vision
The experience you bring to this role
We welcome and encourage applications from First Nations people, trans and gender diverse people, and people from migrant and refugee backgrounds.our
Open Doors Youth Service Inc. acknowledges Aboriginal and Torres Strait Islander peoples as the First people and Traditional Custodians of the lands and waters where we meet, live, learn and work. We acknowledge and celebrate the rich and thriving diversity of Aboriginal and Torres Strait Islander cultures, the oldest continuing living cultures in the world.
Phone: (07) 3257 7660
Email: opendoors@opendoors.net.au